Customer Service
Our continued success comes not only from the expertise of our friendly team itself, but also from the importance we place on the relationships with our suppliers, contractors, business associates and, most importantly, with you, our customers.
It is widely recognised that buying a home can be very stressful and with this in mind, we make every effort to guide you through the purchasing process, regardless of how many homes you have bought before.
A demonstration and inspection meeting will be carried out prior to handover of your new home. This meeting enables you to inspect your new home before you complete its purchase. You will also have the benefit of discussing how the heating system and appliances work, at a time when you do not have to be concerned with the actual move itself. Upon completion, you will be given a welcome in pack including lots of useful information and contacts.
The NHBC 10-year warranty ensures our responsibility to resolve matters arising up to two years after legal completion, and guarantees the property structurally for a further eight years thereafter.
Hogg Welcome Card
To show you how much we care about our customers you will receive a Hogg Welcome Card. This will enable you to benefit from such discounts and offers as Free pass to Courtney's Gym, Monks Cross, 10% discount at York Wines and 10% discount at Browns Department Store (carpets and rugs only).
We also arrange occasional social events such as BBQs, golf days and race day to enable us to keep in touch.
www.hoggyork.co.uk